ScalePad incident

ControlMap in US region sends too many emails

Minor Resolved View vendor source →

ScalePad experienced a minor incident on April 9, 2026 affecting ControlMap, lasting 5d 5h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 01:00 PM UTC
Resolved
Apr 14, 2026, 06:45 PM UTC
Duration
5d 5h
Detected by Pingoru
Apr 09, 2026, 01:00 PM UTC

Affected components

ControlMap

Update timeline

  1. investigating Apr 09, 2026, 02:27 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2026, 05:12 PM UTC

    We have found the issue and have implement a configuration change.

  3. monitoring Apr 09, 2026, 08:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2026, 06:45 PM UTC

    This incident has been resolved.