ScalePad incident

ControlMap: GovCloud region inaccessible

Major Resolved View vendor source →
Started
May 05, 2026, 02:53 PM UTC
Resolved
May 05, 2026, 03:10 PM UTC
Duration
17m
Detected by Pingoru
May 05, 2026, 02:53 PM UTC

Affected components

ControlMap

Update timeline

  1. identified May 05, 2026, 02:53 PM UTC

    We're aware of a certificate issue preventing users from logging in to ControlMap GovCloud environments. Our team is actively working on a fix and we'll share an update as soon as we have one. Thank you for your patience.

  2. resolved May 05, 2026, 03:10 PM UTC

    We've successfully resolved the issue. ControlMap GovCloud environments are now accessible as normal and we are actively monitoring for any further problems. If you continue to experience any issues, please reach out to our support team. Thank you very much for your patience.

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