ScalePad experienced a major incident on May 5, 2026 affecting ControlMap, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
ControlMap
Update timeline
- identified May 05, 2026, 02:53 PM UTC
We're aware of a certificate issue preventing users from logging in to ControlMap GovCloud environments. Our team is actively working on a fix and we'll share an update as soon as we have one. Thank you for your patience.
- resolved May 05, 2026, 03:10 PM UTC
We've successfully resolved the issue. ControlMap GovCloud environments are now accessible as normal and we are actively monitoring for any further problems. If you continue to experience any issues, please reach out to our support team. Thank you very much for your patience.