ScalePad incident

Lifecycle Manager: Investigating Datto RMM Sync Failures

Minor Vendor's status page →

Resolved after 20 hours 56 minutes, affecting Lifecycle Manager, on June 18, 2026.

monitoring Jun 19, 2026, 02:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 18, 2026, 06:32 PM UTC
Resolved
Jun 19, 2026, 03:28 PM UTC
Duration
20h 56m
Detected by Pingoru
Jun 18, 2026, 06:32 PM UTC

Affected components

Lifecycle Manager

Update timeline

  1. identified Jun 18, 2026, 06:32 PM UTC

    We have identified an issue affecting Datto RMM syncs in Lifecycle Manager since the evening of June 16. Some partners may see failed syncs or stale data while we work on a resolution.

  2. monitoring Jun 19, 2026, 02:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2026, 03:28 PM UTC

    This incident has been resolved.

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