ScalePad incident

Backup Radar: Backup Plans - Daily Activity not registering backup results (EU Region)

Minor Resolved View vendor source →

ScalePad experienced a minor incident on January 28, 2026 affecting Backup Radar, lasting 15d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 04:45 PM UTC
Resolved
Feb 13, 2026, 03:58 PM UTC
Duration
15d 23h
Detected by Pingoru
Jan 28, 2026, 04:45 PM UTC

Affected components

Backup Radar

Update timeline

  1. investigating Jan 28, 2026, 04:45 PM UTC

    We are currently investigating reported issues where "No result" is being shown under Backup Plans for jobs that have otherwise been successfully received and parsed on our end. We will update with more information as it becomes available.

  2. resolved Feb 13, 2026, 03:58 PM UTC

    We've identified and fixed the issue and all results are showing properly under Backup Plans again. Thank you for your patience.