ScalePad incident

Lifecycle Manager - 1 Free LMX Client not applying LMX features

Resolved after 6 hours 32 minutes, affecting Lifecycle Manager, on July 23, 2026.

identified Jul 23, 2026, 05:10 PM UTC

We have identified an issue where LMX features are not applying to the 1 free LMX license as expected. We’ve identified the cause and are urgently working on a resolution.

Started
Jul 23, 2026, 05:10 PM UTC
Resolved
Jul 23, 2026, 11:43 PM UTC
Duration
6h 32m
Detected by Pingoru
Jul 23, 2026, 05:10 PM UTC

Affected components

Lifecycle Manager

Update timeline

  1. identified Jul 23, 2026, 05:10 PM UTC

    We have identified an issue where LMX features are not applying to the 1 free LMX license as expected. We’ve identified the cause and are urgently working on a resolution.

  2. resolved Jul 23, 2026, 11:43 PM UTC

    This incident has been resolved.

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