ScalePad incident

Acronis API Integration Degradation

Minor Resolved View vendor source →

ScalePad experienced a minor incident on January 20, 2026 affecting Backup Radar, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 04:44 PM UTC
Resolved
Jan 22, 2026, 08:45 PM UTC
Duration
2d 4h
Detected by Pingoru
Jan 20, 2026, 04:44 PM UTC

Affected components

Backup Radar

Update timeline

  1. investigating Jan 20, 2026, 04:44 PM UTC

    The Acronis API integration is currently experiencing issues, which may impact backup results for some partners. Our team is currently investigating the issue.

  2. resolved Jan 22, 2026, 08:45 PM UTC

    This incident has been resolved.