Runway incident

Some API image uploads being rejected

Major Resolved View vendor source →

Runway experienced a major incident on July 1, 2025 affecting App and Backend and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 03:39 PM UTC
Resolved
Jul 01, 2025, 03:58 PM UTC
Duration
19m
Detected by Pingoru
Jul 01, 2025, 03:39 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. monitoring Jul 01, 2025, 03:39 PM UTC

    We've found an issue and released a fix, and are monitoring the rollout closely to ensure the fix fully resolves the issue for everyone.

  2. resolved Jul 01, 2025, 03:58 PM UTC

    This incident has now been resolved.