Runway experienced a major incident on June 3, 2026 affecting App and Backend and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
AppBackendPublic API
Update timeline
- investigating Jun 03, 2026, 08:04 AM UTC
We're seeing an increased error rate across Seedance and Seedream models. We're conducting an investigation and will share an update as soon as we can.
- monitoring Jun 03, 2026, 08:18 AM UTC
We're seeing that both Seedance and Seedream tasks are recovering and we continue to monitor.
- resolved Jun 03, 2026, 08:23 AM UTC
This incident has been resolved.