Runway incident

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Critical Resolved View vendor source →
Started
Feb 16, 2026, 04:29 PM UTC
Resolved
Feb 16, 2026, 05:11 PM UTC
Duration
42m
Detected by Pingoru
Feb 16, 2026, 04:29 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Feb 16, 2026, 04:24 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  2. investigating Feb 16, 2026, 04:28 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. investigating Feb 16, 2026, 04:29 PM UTC

    We are testing a potential fix to the issue.

  4. monitoring Feb 16, 2026, 04:53 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  5. monitoring Feb 16, 2026, 04:53 PM UTC

    We see signals that the fix succeeded and has restored functionality to all services.

  6. monitoring Feb 16, 2026, 04:59 PM UTC

    All systems are fully operational.

  7. resolved Feb 16, 2026, 05:11 PM UTC

    This incident has now been resolved.

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