Runway incident

Seedance 2 and Kling generations are delayed

Notice Resolved View vendor source →

Runway experienced a notice incident on May 11, 2026 affecting App and Public API, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:52 AM UTC
Resolved
May 11, 2026, 03:49 PM UTC
Duration
5h 56m
Detected by Pingoru
May 11, 2026, 09:52 AM UTC

Affected components

AppPublic API

Update timeline

  1. investigating May 11, 2026, 09:52 AM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. investigating May 11, 2026, 10:08 AM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring May 11, 2026, 11:57 AM UTC

    We are working with our third party providers to resolve Kling 3.0 and Seedance 2 long generation times

  4. resolved May 11, 2026, 03:49 PM UTC

    We think the impact from the issue is over.