Runway experienced a major incident on January 21, 2026 affecting App and Backend and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
AppBackendPublic API
Update timeline
- investigating Jan 21, 2026, 03:53 PM UTC
We've identified issues with Gemini 3 Pro image generations and are working to resolve them. Will provide an update as soon as we have it.
- resolved Jan 21, 2026, 06:26 PM UTC
This incident has been resolved.