Runway incident

Increased Gen 4.5 wait times

Minor Resolved View vendor source →

Runway experienced a minor incident on January 18, 2026 affecting App and Backend and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2026, 10:42 AM UTC
Resolved
Jan 18, 2026, 12:30 PM UTC
Duration
1h 48m
Detected by Pingoru
Jan 18, 2026, 10:42 AM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Jan 18, 2026, 10:42 AM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Jan 18, 2026, 12:30 PM UTC

    This incident has now been resolved.