Runway incident

We've spotted an issue with the Gemini Nano Banana Pro image model

Minor Resolved View vendor source →

Runway experienced a minor incident on April 3, 2026 affecting App and Backend and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 03:31 PM UTC
Resolved
Apr 03, 2026, 05:04 PM UTC
Duration
1h 33m
Detected by Pingoru
Apr 03, 2026, 03:31 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Apr 03, 2026, 03:31 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Apr 03, 2026, 03:45 PM UTC

    We've spotted that something has gone wrong with the Gemini Nano Banana Pro image model. We're currently investigating the issue, and will provide an update soon.

  3. resolved Apr 03, 2026, 05:04 PM UTC

    This incident has now been resolved.