Runway incident

Gen3 Alpha Turbo generations are taking longer than normal

Minor Resolved View vendor source →

Runway experienced a minor incident on February 26, 2026 affecting App and Backend and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 07:42 PM UTC
Resolved
Feb 26, 2026, 07:56 PM UTC
Duration
14m
Detected by Pingoru
Feb 26, 2026, 07:42 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Feb 26, 2026, 07:42 PM UTC

    Our engineering team is investigating a problem affecting high queue wait times for Gen3 Alpha Turbo generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Feb 26, 2026, 07:56 PM UTC

    This issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.