Runway incident

Gen3 Alpha Turbo generations are taking longer than normal

Minor Resolved View vendor source →
Started
Feb 26, 2026, 07:42 PM UTC
Resolved
Feb 26, 2026, 07:56 PM UTC
Duration
14m
Detected by Pingoru
Feb 26, 2026, 07:42 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Feb 26, 2026, 07:42 PM UTC

    Our engineering team is investigating a problem affecting high queue wait times for Gen3 Alpha Turbo generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Feb 26, 2026, 07:56 PM UTC

    This issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.

Looking to track Runway downtime and outages?

Pingoru polls Runway's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Runway reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Runway alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Runway for free

5 free monitors · No credit card required