Runway incident

We have released a fix.

Major Resolved View vendor source →
Started
Apr 21, 2026, 08:08 PM UTC
Resolved
Apr 21, 2026, 08:49 PM UTC
Duration
40m
Detected by Pingoru
Apr 21, 2026, 08:08 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Apr 21, 2026, 08:08 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Apr 21, 2026, 08:17 PM UTC

    Gen4.5 is experiencing an issue. We are evaluating a solution.

  3. resolved Apr 21, 2026, 08:49 PM UTC

    We have released a fix, restoring service to Gen4.5.

Looking to track Runway downtime and outages?

Pingoru polls Runway's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Runway reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Runway alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Runway for free

5 free monitors · No credit card required