Is Runway down?
Last checked 4m agoNo active incidents. All 5 components operational.
Runway is operational right now. Last checked 4m ago; the most recent incident resolved 14h ago.
Real-time Runway status, recent outages, and incident history: pulled directly from Runway's official status page at status.runwayml.com every 5 minutes. Pingoru tracks 5 Runway services and has captured 12 incidents in the last 90 days (99.23% uptime). Get email, Slack, Discord, or webhook alerts the moment Runway reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- AppBackendPublic API
Timeline · 4 updates
- investigating · Nov 03, 2026, 11:49 PM UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- investigating · Nov 03, 2026, 11:55 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring · Nov 04, 2026, 12:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Nov 04, 2026, 04:55 AM UTC
This incident has now been resolved.
Latest: This incident has now been resolved.
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- AppBackendPublic API
Timeline · 4 updates
- investigating · Nov 02, 2026, 04:53 PM UTC
We're seeing degraded performance for Kling 4.0 and 3.0 tasks.
- identified · Nov 02, 2026, 05:36 PM UTC
Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected. The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet. Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.
- monitoring · Nov 02, 2026, 10:17 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved · Nov 03, 2026, 12:59 AM UTC
This incident has now been resolved.
Latest: This incident has now been resolved.
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- AppBackendPublic API
Timeline · 3 updates
- investigating · Oct 30, 2026, 07:16 PM UTC
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
- monitoring · Oct 30, 2026, 07:21 PM UTC
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
- resolved · Oct 30, 2026, 07:56 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- AppBackendPublic API
Timeline · 3 updates
- investigating · Oct 24, 2026, 09:15 AM UTC
Magnific upscaling is currently failing. We've identified the cause and are working with our provider to restore service
- monitoring · Oct 24, 2026, 12:21 PM UTC
We've applied a fix and Magnific upscaling is working again. We're monitoring to make sure everything stays stable
- resolved · Oct 24, 2026, 01:29 PM UTC
This incident has been resolved. Magnific upscaling is working normally again
Latest: This incident has been resolved. Magnific upscaling is working normally again
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- AppBackendBillingSupportPublic API
Timeline · 3 updates
- identified · Oct 17, 2026, 06:55 PM UTC
Scheduled maintenance is in progress and affects all users. We’ll provide an update once it’s complete.
- monitoring · Oct 17, 2026, 07:14 PM UTC
Scheduled maintenance is complete. We’re monitoring system performance to ensure everything is running smoothly.
- resolved · Oct 17, 2026, 09:18 PM UTC
Scheduled maintenance is complete, and all systems are operating normally.
Latest: Scheduled maintenance is complete, and all systems are operating normally.
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See the full Runway outage history
7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Runway outage history →Or sign up free to get alerts when Runway breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 5 components checked every 5 minutesThe longest incident in the last year, Intermittent issues with Veo 3.1 generations. on November 20, 2025, ran for 23 hours.
Most affected components, last 12 months
- Backend49
- App48
- Public API48
- Billing1
- Support1
Latest incidents
- Seedance video generations failing or delayed
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- Kling video generations failing or delayed
We're seeing degraded performance for Kling 4.0 and 3.0 tasks.
- We've identified a problem and are working on a fix
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
- Started Nov 03, 2026, 11:49 PM UTC · Resolved Nov 04, 2026, 04:55 AM UTC · 5h 6m
- Started Nov 02, 2026, 04:53 PM UTC · Resolved Nov 03, 2026, 12:59 AM UTC · 8h 6m
- Started Oct 30, 2026, 07:16 PM UTC · Resolved Oct 30, 2026, 07:56 PM UTC · 40m
- Magnific upscalers unavailable ResolvedStarted Oct 24, 2026, 09:15 AM UTC · Resolved Oct 24, 2026, 01:29 PM UTC · 4h 14m
- Scheduled Maintenance ResolvedStarted Oct 17, 2026, 06:55 PM UTC · Resolved Oct 17, 2026, 09:18 PM UTC · 2h 23m
- Started Oct 09, 2026, 10:44 PM UTC · Resolved Oct 09, 2026, 11:10 PM UTC · 26m
- Elevated Seedance moderation errors ResolvedStarted Oct 06, 2026, 06:52 PM UTC · Resolved Oct 06, 2026, 08:22 PM UTC · 1h 30m
- Started Sep 29, 2026, 07:59 PM UTC · Resolved Sep 29, 2026, 10:20 PM UTC · 2h 21m