Runway Outage History

Runway is up right now

Pingoru has recorded 54 incidents for Runway: 49 in the last 12 months and 9 in the last 90 days.

Source: status.runwayml.com

54incidents recorded
49last 12 months
9last 90 days
2 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Runway in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202658 of 720 (1%)
May 2026917 of 744 (2%)
June 2026612 of 720 (2%)
July 202621 of 744 (0%)
August 202643 of 744 (0%)
September 202612 of 720 (0%)
October 202649 of 586 (1%)

Incidents, newest first

Critical February 16, 2026 Tasks cannot be created 46m App, Backend, Public API

Started Feb 16, 2026, 04:24 PM UTC· resolved Feb 16, 2026, 05:11 PM UTC

  1. investigating Feb 16, 2026, 04:24 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  2. investigating Feb 16, 2026, 04:28 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. investigating Feb 16, 2026, 04:29 PM UTC

    We are testing a potential fix to the issue.

  4. monitoring Feb 16, 2026, 04:53 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  5. monitoring Feb 16, 2026, 04:53 PM UTC

    We see signals that the fix succeeded and has restored functionality to all services.

  6. monitoring Feb 16, 2026, 04:59 PM UTC

    All systems are fully operational.

  7. resolved Feb 16, 2026, 05:11 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major February 10, 2026 Issues with Nano Banana Pro generations 2h 20m App, Backend, Public API

Started Feb 10, 2026, 01:26 PM UTC· resolved Feb 10, 2026, 03:46 PM UTC

  1. investigating Feb 10, 2026, 01:26 PM UTC

    We're seeing an increased failure rate of Nano Banana Pro generations. We'll provide an update as soon as the issue is resolved.

  2. resolved Feb 10, 2026, 03:46 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Read the full incident report →

Major January 28, 2026 Increased error rate in Veo 3 and Veo 3,.1 generations 52m App, Backend, Public API

Started Jan 28, 2026, 05:33 PM UTC· resolved Jan 28, 2026, 06:25 PM UTC

  1. investigating Jan 28, 2026, 05:33 PM UTC

    We are seeing highly increased error rates in Veo 3 and Veo 3.1 generations and are working closely with Google to resolve them. We will share an update as soon as we can.

  2. resolved Jan 28, 2026, 06:25 PM UTC

    This incident is now resolved.

Read the full incident report →

Major January 21, 2026 Issues with Gemini 3 Pro image generations 2h 32m App, Backend, Public API

Started Jan 21, 2026, 03:53 PM UTC· resolved Jan 21, 2026, 06:26 PM UTC

  1. investigating Jan 21, 2026, 03:53 PM UTC

    We've identified issues with Gemini 3 Pro image generations and are working to resolve them. Will provide an update as soon as we have it.

  2. resolved Jan 21, 2026, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 18, 2026 Increased Gen 4.5 wait times 1h 48m App, Backend, Public API

Started Jan 18, 2026, 10:42 AM UTC· resolved Jan 18, 2026, 12:30 PM UTC

  1. investigating Jan 18, 2026, 10:42 AM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved Jan 18, 2026, 12:30 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor January 2, 2026 Video upscale tasks cannot be started 10h 51m App, Backend, Public API

Started Jan 02, 2026, 06:04 AM UTC· resolved Jan 02, 2026, 04:56 PM UTC

  1. investigating Jan 02, 2026, 06:04 AM UTC

    Our engineering team is investigating a problem with video upscaling that is affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. identified Jan 02, 2026, 08:14 AM UTC

    We have identified the root cause of the problem affecting video upscaling and are working towards a solution to restore the service for all users.

  3. monitoring Jan 02, 2026, 04:33 PM UTC

    A fix for the issue is rolling out, users should see successful video upscales shortly.

  4. resolved Jan 02, 2026, 04:56 PM UTC

    This incident has now been resolved.

Read the full incident report →

Critical December 23, 2025 Unable to start new tasks 11m App, Backend, Public API

Started Dec 23, 2025, 05:06 PM UTC· resolved Dec 23, 2025, 05:17 PM UTC

  1. investigating Dec 23, 2025, 05:06 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. monitoring Dec 23, 2025, 05:10 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. resolved Dec 23, 2025, 05:17 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major December 12, 2025 Issues affecting Aleph generations 2h 38m App, Backend, Public API

Started Dec 12, 2025, 10:40 AM UTC· resolved Dec 12, 2025, 01:18 PM UTC

  1. investigating Dec 12, 2025, 10:40 AM UTC

    We are seeing issues with Aleph generations that may affect API customers. We're working on investigating and resolving this issue ASAP.

  2. identified Dec 12, 2025, 12:28 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  3. resolved Dec 12, 2025, 01:18 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major December 5, 2025 Significant delays in asset generation 1h 15m App, Backend, Public API

Started Dec 05, 2025, 02:35 AM UTC· resolved Dec 05, 2025, 03:51 AM UTC

  1. investigating Dec 05, 2025, 02:35 AM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Dec 05, 2025, 02:57 AM UTC

    We're aware that some users are experiencing significant delays in generations and are actively investigating the issue. We'll provide updates as we learn more.

  3. investigating Dec 05, 2025, 03:12 AM UTC

    We're continuing to investigate the issue. A significant number of generations are currently failing to process.

  4. monitoring Dec 05, 2025, 03:27 AM UTC

    We've identified the root cause of the generation delays and have rolled out a fix. Generations should now be processing normally. We'll continue monitoring to ensure stability.

  5. monitoring Dec 05, 2025, 03:45 AM UTC

    All systems have recovered and are processing normally. Gen4 Turbo is experiencing elevated queue wait times due to backlog, but this should clear soon.

  6. resolved Dec 05, 2025, 03:51 AM UTC

    The issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption.

Read the full incident report →

Minor November 20, 2025 Intermittent issues with Veo 3.1 generations. 23h 5m App, Backend, Public API

Started Nov 20, 2025, 11:20 AM UTC· resolved Nov 21, 2025, 10:25 AM UTC

  1. investigating Nov 20, 2025, 11:20 AM UTC

    We are seeing issues affecting Veo 3.1 generations where the output is sometimes fully black with no audio. We are investigating this issue and will provide an update as soon as we can.

  2. investigating Nov 21, 2025, 10:24 AM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. resolved Nov 21, 2025, 10:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 12, 2025 Image generation model performance is degraded 3h 18m App, Backend, Public API

Started Nov 12, 2025, 04:20 PM UTC· resolved Nov 12, 2025, 07:38 PM UTC

  1. investigating Nov 12, 2025, 04:20 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. monitoring Nov 12, 2025, 05:08 PM UTC

    Generations are processing normally again. We will continue to monitor the situation.

  3. resolved Nov 12, 2025, 07:38 PM UTC

    The issue has been resolved.

Read the full incident report →

Critical October 20, 2025 Runway is experiencing an outage 2h 41m App, Backend, Public API

Started Oct 20, 2025, 07:36 AM UTC· resolved Oct 20, 2025, 10:17 AM UTC

  1. investigating Oct 20, 2025, 07:36 AM UTC

    Runway is experiencing an outage due to 3rd party cloud provider. We are working on a solution and will provide updates as soon as possible.

  2. monitoring Oct 20, 2025, 10:12 AM UTC

    We are seeing significant signs of recovery. We continue to monitor the incident.

  3. resolved Oct 20, 2025, 10:17 AM UTC

    Runway has fully recovered, both image and video generations work properly.

Read the full incident report →

Notice October 13, 2025 Issues with Runway public API generations 1h 58m Public API

Started Oct 13, 2025, 03:09 PM UTC· resolved Oct 13, 2025, 05:07 PM UTC

  1. investigating Oct 13, 2025, 03:09 PM UTC

    We're seeing issues that may cause Runway API generations to fail, we're currently investigating the root cause and will provide an update shortly.

  2. resolved Oct 13, 2025, 05:07 PM UTC

    This incident is resolved now.

Read the full incident report →

Minor October 7, 2025 Issues with Runway content moderation system 2h App, Backend, Public API

Started Oct 07, 2025, 03:13 PM UTC· resolved Oct 07, 2025, 05:14 PM UTC

  1. investigating Oct 07, 2025, 03:13 PM UTC

    We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.

  2. identified Oct 07, 2025, 03:40 PM UTC

    We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.

  3. resolved Oct 07, 2025, 05:14 PM UTC

    The issue is now resolved.

Read the full incident report →