Runway incident

We've identified a problem with Veo 3.1 generations and are working on a fix

Minor Resolved View vendor source →

Runway experienced a minor incident on May 28, 2026 affecting App and Backend and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 09:53 AM UTC
Resolved
May 28, 2026, 10:32 AM UTC
Duration
39m
Detected by Pingoru
May 28, 2026, 09:53 AM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating May 28, 2026, 09:53 AM UTC

    Our engineering team is investigating a problem affecting Veo 3.1 generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. resolved May 28, 2026, 10:32 AM UTC

    We think the impact from the issue is over.