Runway incident

We've identified a problem with generations and are working on a fix

Minor Resolved View vendor source →

Runway experienced a minor incident on June 3, 2026 affecting App and Backend and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 01:31 PM UTC
Resolved
Jun 03, 2026, 03:02 PM UTC
Duration
1h 31m
Detected by Pingoru
Jun 03, 2026, 01:31 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Jun 03, 2026, 01:31 PM UTC

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

  2. investigating Jun 03, 2026, 01:40 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Jun 03, 2026, 02:50 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  4. resolved Jun 03, 2026, 03:02 PM UTC

    This incident has now been resolved.