Runway incident

Issues with Seedance 2.0 generations

Major Resolved View vendor source →

Runway experienced a major incident on April 22, 2026 affecting App and Backend and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 08:41 PM UTC
Resolved
Apr 22, 2026, 10:23 PM UTC
Duration
1h 41m
Detected by Pingoru
Apr 22, 2026, 08:41 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Apr 22, 2026, 08:41 PM UTC

    We're seeing an increased failure rate of Seedance 2.0 generations. We have escalated to the relevant third party and will share an update as soon as we have it.

  2. resolved Apr 22, 2026, 10:23 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.