NetSuite Outage History

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There were 3 NetSuite outages since April 7, 2026 totaling 8h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.netsuite.com

Critical May 1, 2026

NetSuite Payroll Service | all US data centers

Detected by Pingoru
May 01, 2026, 08:24 PM UTC
Resolved
May 01, 2026, 09:17 PM UTC
Duration
53m
Affected: US Ashburn 1US Ashburn 2US Ashburn 3US Ashburn 4US Ashburn 5US Phoenix 1US Phoenix 2US Phoenix 3US Phoenix 4US Phoenix 5US San Jose 1US San Jose 2US Ashburn 6US Phoenix 6US Ashburn 7US Phoenix 7US Ashburn 8US Phoenix 8US Chicago 1US Chicago 2US Chicago 3US Chicago 4
Timeline · 3 updates
  1. investigating May 01, 2026, 08:24 PM UTC

    We're investigating an issue affecting the NetSuite Payroll service in all US data centers. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating May 01, 2026, 08:56 PM UTC

    We're investigating an issue affecting NetSuite Payroll service in all US data centers. Customer Impact: Customers may experience a degradation of service when using NetSuite Payroll service.

  3. resolved May 01, 2026, 09:17 PM UTC

    We have resolved the issue affecting NetSuite Payroll Service in all US data centers. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Payroll Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-01T20:13:05.691000+00:00 End Time: 2026-05-01T21:16:53.651000+00:00

Read the full incident report →

Major April 24, 2026

NetSuite Application UI and SuiteTalk | US Phoenix

Detected by Pingoru
Apr 24, 2026, 03:45 AM UTC
Resolved
Apr 24, 2026, 03:56 AM UTC
Duration
11m
Affected: US Phoenix 1US Phoenix 1US Phoenix 2US Phoenix 2US Phoenix 3US Phoenix 3US Phoenix 4US Phoenix 4US Phoenix 5US Phoenix 5US Phoenix 6US Phoenix 6US Phoenix 7US Phoenix 7US Phoenix 8US Phoenix 8
Timeline · 2 updates
  1. investigating Apr 24, 2026, 03:45 AM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteTalk in US Phoenix. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. resolved Apr 24, 2026, 03:56 AM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteTalk in US Phoenix. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteTalk. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-04-24T03:36:42.442000+00:00 End Time: 2026-04-24T03:52:28.230000+00:00

Read the full incident report →

Critical April 7, 2026

NetSuite SuitePeople Payroll | US Phoenix S

Detected by Pingoru
Apr 07, 2026, 11:45 PM UTC
Resolved
Apr 08, 2026, 07:10 AM UTC
Duration
7h 25m
Affected: US Phoenix S
Timeline · 2 updates
  1. identified Apr 08, 2026, 08:40 AM UTC

    We have identified the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may experience a degradation of service when using NetSuite SuitePeople Payroll.

  2. resolved Apr 08, 2026, 08:45 AM UTC

    We have resolved the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuitePeople Payroll. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-04-07T23:45:00.000000+00:00 End Time: 2026-04-08T07:10:00.000000+00:00

Read the full incident report →

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