NetSuite Outage History

NetSuite partial outage · 1 active incident View live status →

NetSuite had 18 outages in the last 2 years totaling 55h 22m of downtime — averaging 0.7 incidents per month.

There were 18 NetSuite outages since April 7, 2026 totaling 55h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.netsuite.com

Major August 25, 2026

NetSuite Asynchronous Services | All Regions

Detected by Pingoru
Aug 25, 2026, 06:57 PM UTC
Resolved
Aug 26, 2026, 01:16 AM UTC
Duration
6h 18m
Affected: US Ashburn 1US Ashburn 2US Ashburn 3US Ashburn 4US Ashburn 5US Phoenix 1US Phoenix 2US Phoenix 3US Phoenix 4US Phoenix 5US San Jose 1US San Jose 2EU Amsterdam 1EU Frankfurt 1UK LondonUK NewportAP MelbourneAP SydneyAP TokyoAP OsakaUS Ashburn 6US Phoenix 6US Ashburn 7US Phoenix 7CA MontrealCA TorontoUS Ashburn 8US Phoenix 8EU Frankfurt 2EU Amsterdam 2US Chicago 1AP HyderabadAP MumbaiSA Sao PauloSA VinhedoUS Chicago 2US Chicago 3US Chicago 4US Chicago 5
Timeline · 6 updates
  1. identified Aug 25, 2026, 06:57 PM UTC

    We have identified the issue affecting NetSuite Asynchronous Services in all regions. Engineering teams are currently in the process of providing a fix. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.

  2. identified Aug 25, 2026, 11:04 PM UTC

    We have identified the issue affecting NetSuite Asynchronous Services in all regions and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.

  3. identified Aug 26, 2026, 12:14 AM UTC

    We have identified the issue affecting NetSuite Asynchronous Services in all regions and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.

  4. monitoring Aug 26, 2026, 01:00 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Asynchronous Services in all regions. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.

  5. monitoring Aug 26, 2026, 01:02 AM UTC

    We are applying a fix to alleviate the issue affecting NetSuite Asynchronous Services in all regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.

  6. resolved Aug 26, 2026, 01:16 AM UTC

    We have resolved the issue affecting NetSuite Asynchronous Services in all regions. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-08-25T18:54:53.417000+00:00 End Time: 2026-08-26T01:14:00.451000+00:00

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Major August 17, 2026

NetSuite Service | US Ashburn

Detected by Pingoru
Aug 17, 2026, 11:45 PM UTC
Resolved
Aug 18, 2026, 04:15 AM UTC
Duration
4h 30m
Affected: US Ashburn 1US Ashburn 1US Ashburn 1US Ashburn 1US Ashburn 1US Ashburn 1US Ashburn 1US Ashburn 2US Ashburn 2US Ashburn 2US Ashburn 2US Ashburn 2US Ashburn 2US Ashburn 2US Ashburn 3US Ashburn 3US Ashburn 3US Ashburn 3US Ashburn 3US Ashburn 3US Ashburn 3US Ashburn 4US Ashburn 4US Ashburn 4US Ashburn 4US Ashburn 4US Ashburn 4US Ashburn 4US Ashburn 5US Ashburn 5US Ashburn 5US Ashburn 5US Ashburn 5US Ashburn 5US Ashburn 5US Ashburn 6US Ashburn 6US Ashburn 6US Ashburn 6US Ashburn 6US Ashburn 6US Ashburn 6US Ashburn 7US Ashburn 7US Ashburn 7US Ashburn 7US Ashburn 7US Ashburn 7US Ashburn 7US Ashburn 8US Ashburn 8US Ashburn 8US Ashburn 8US Ashburn 8US Ashburn 8US Ashburn 8
Timeline · 10 updates

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Major August 11, 2026

NetSuite Service | CA Toronto

Detected by Pingoru
Aug 11, 2026, 10:17 PM UTC
Resolved
Aug 11, 2026, 10:31 PM UTC
Duration
14m
Affected: CA TorontoCA TorontoCA TorontoCA TorontoCA TorontoCA TorontoCA Toronto
Timeline · 3 updates
  1. investigating Aug 11, 2026, 10:17 PM UTC

    We're investigating an issue affecting the NetSuite Service in CA Toronto. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Aug 11, 2026, 10:19 PM UTC

    We're investigating an issue affecting NetSuite Service in CA Toronto. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  3. resolved Aug 11, 2026, 10:31 PM UTC

    We have resolved the issue affecting NetSuite Service in CA Toronto. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-08-11T22:14:02.141000+00:00 End Time: 2026-08-11T22:31:38.950000+00:00

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Minor July 14, 2026

NetSuite Application UI and SuiteCommerce | EU Amsterdam

Detected by Pingoru
Jul 14, 2026, 03:46 PM UTC
Resolved
Jul 14, 2026, 06:51 PM UTC
Duration
3h 4m
Affected: EU Amsterdam 1EU Amsterdam 1EU Amsterdam 2EU Amsterdam 2
Timeline · 4 updates
  1. investigating Jul 14, 2026, 03:46 PM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in EU Amsterdam. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Jul 14, 2026, 03:58 PM UTC

    We have identified the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.

  3. monitoring Jul 14, 2026, 05:39 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.

  4. resolved Jul 14, 2026, 06:51 PM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-07-14T15:40:17.379000+00:00 End Time: 2026-07-14T18:49:32.434000+00:00

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Major June 22, 2026

NetSuite SuiteCommerce | US Ashburn 1

Detected by Pingoru
Jun 22, 2026, 10:56 AM UTC
Resolved
Jun 22, 2026, 02:30 PM UTC
Duration
3h 34m
Affected: US Ashburn 1
Timeline · 5 updates
  1. identified Jun 22, 2026, 10:56 AM UTC

    We have identified the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  2. investigating Jun 22, 2026, 11:03 AM UTC

    We're investigating an issue affecting the NetSuite SuiteCommerce in US Ashburn 1. Further details will be provided shortly. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  3. monitoring Jun 22, 2026, 12:01 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  4. monitoring Jun 22, 2026, 01:17 PM UTC

    We are applying a fix to alleviate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  5. resolved Jun 22, 2026, 02:30 PM UTC

    We have resolved the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-22T10:53:02.672000+00:00 End Time: 2026-06-22T14:28:21.020000+00:00

Read the full incident report →

Minor June 15, 2026

NetSuite Application UI | AP Sydney

Detected by Pingoru
Jun 15, 2026, 08:45 PM UTC
Resolved
Jun 15, 2026, 11:45 PM UTC
Duration
2h 59m
Affected: AP Sydney
Timeline · 6 updates
  1. investigating Jun 15, 2026, 08:45 PM UTC

    We're investigating an issue affecting the NetSuite Application UI in AP Sydney. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jun 15, 2026, 09:21 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  3. investigating Jun 15, 2026, 09:50 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  4. investigating Jun 15, 2026, 10:27 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  5. investigating Jun 15, 2026, 11:05 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  6. resolved Jun 15, 2026, 11:45 PM UTC

    We have resolved the issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-15T20:40:12.339000+00:00 End Time: 2026-06-15T23:40:05.417000+00:00

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Minor June 14, 2026

NetSuite Email | EU Frankfurt

Detected by Pingoru
Jun 14, 2026, 07:42 PM UTC
Resolved
Jun 14, 2026, 09:58 PM UTC
Duration
2h 15m
Affected: EU Frankfurt 1EU Frankfurt 2
Timeline · 4 updates
  1. investigating Jun 14, 2026, 07:42 PM UTC

    We're investigating an issue affecting the NetSuite Email in EU Frankfurt. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Jun 14, 2026, 07:57 PM UTC

    We have identified the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.

  3. monitoring Jun 14, 2026, 09:10 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.

  4. resolved Jun 14, 2026, 09:58 PM UTC

    We have resolved the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Email. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-14T19:41:31.999000+00:00 End Time: 2026-06-14T21:32:56.219000+00:00

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Major June 9, 2026

NetSuite Application UI and SuiteCommerce | AP Tokyo

Detected by Pingoru
Jun 09, 2026, 12:08 PM UTC
Resolved
Jun 09, 2026, 01:04 PM UTC
Duration
56m
Affected: AP TokyoAP Tokyo
Timeline · 4 updates
  1. investigating Jun 09, 2026, 12:08 PM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jun 09, 2026, 12:18 PM UTC

    We're investigating an issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.

  3. monitoring Jun 09, 2026, 12:53 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.

  4. resolved Jun 09, 2026, 01:04 PM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-09T12:06:00.748000+00:00 End Time: 2026-06-09T13:02:22.696000+00:00

Read the full incident report →

Critical June 8, 2026

NetSuite Service | EU Amsterdam

Detected by Pingoru
Jun 08, 2026, 03:55 PM UTC
Resolved
Jun 08, 2026, 04:15 PM UTC
Duration
20m
Affected: EU Amsterdam 1EU Amsterdam 1EU Amsterdam 1EU Amsterdam 1EU Amsterdam 1EU Amsterdam 1EU Amsterdam 1EU Amsterdam 2EU Amsterdam 2EU Amsterdam 2EU Amsterdam 2EU Amsterdam 2EU Amsterdam 2EU Amsterdam 2
Timeline · 3 updates
  1. investigating Jun 08, 2026, 03:55 PM UTC

    We're investigating an issue affecting the NetSuite Service in EU Amsterdam 1. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jun 08, 2026, 04:05 PM UTC

    We're investigating an issue affecting NetSuite Service in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  3. resolved Jun 08, 2026, 04:15 PM UTC

    We have resolved the issue affecting NetSuite Service in EU Amsterdam. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-08T15:50:10.905000+00:00 End Time: 2026-06-08T16:11:55.442000+00:00

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Notice June 2, 2026

NetSuite Application UI | AP Hyderabad and AP Melbourne

Detected by Pingoru
Jun 02, 2026, 12:36 AM UTC
Resolved
Jun 02, 2026, 02:43 AM UTC
Duration
2h 6m
Affected: AP MelbourneAP Hyderabad
Timeline · 6 updates
  1. investigating Jun 02, 2026, 12:36 AM UTC

    We're investigating an issue affecting the NetSuite Application UI in AP Hyderabad and AP Melbourne. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Jun 02, 2026, 01:01 AM UTC

    We have identified the issue affecting NetSuite Application UI in AP Hyderabad and AP Melbourne. Customer Impact: Customers may experience a degradation of service when using NetSuite Service including login.

  3. identified Jun 02, 2026, 01:30 AM UTC

    We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

  4. identified Jun 02, 2026, 02:02 AM UTC

    We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

  5. monitoring Jun 02, 2026, 02:28 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite service in AP Hyderabad and AP Melbourne. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may be unable to log in or experience a degradation of the NetSuite service.

  6. resolved Jun 02, 2026, 02:43 AM UTC

    We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-02T00:35:24.572000+00:00 End Time: 2026-06-02T02:40:08.322000+00:00

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Major May 28, 2026

NetSuite SuiteProjects Pro | US Ashburn S

Detected by Pingoru
May 28, 2026, 10:13 AM UTC
Resolved
May 28, 2026, 11:23 AM UTC
Duration
1h 9m
Affected: US Ashburn S
Timeline · 3 updates
  1. investigating May 28, 2026, 10:13 AM UTC

    We're investigating an issue affecting the NetSuite SuiteProjects Pro in US Ashburn S. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating May 28, 2026, 11:12 AM UTC

    We're investigating an issue affecting NetSuite SuiteProjects Pro in US Ashburn S. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteProjects Pro including login.

  3. resolved May 28, 2026, 11:23 AM UTC

    We have resolved the issue affecting NetSuite SuiteProjects Pro in US Ashburn S. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteProjects Pro including login. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-28T10:06:38.346000+00:00 End Time: 2026-05-28T11:19:21.872000+00:00

Read the full incident report →

Major May 24, 2026

NetSuite Application UI | AP Hyderabad

Detected by Pingoru
May 24, 2026, 06:18 AM UTC
Resolved
May 24, 2026, 06:47 AM UTC
Duration
29m
Affected: AP Hyderabad
Timeline · 3 updates
  1. identified May 24, 2026, 06:18 AM UTC

    We have identified the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  2. monitoring May 24, 2026, 06:36 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  3. resolved May 24, 2026, 06:47 AM UTC

    We have resolved the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-24T06:17:09.433000+00:00 End Time: 2026-05-24T06:46:03.888000+00:00

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Major May 22, 2026

NetSuite Application UI | UK Newport

Detected by Pingoru
May 22, 2026, 02:46 PM UTC
Resolved
May 23, 2026, 05:54 AM UTC
Duration
15h 7m
Affected: UK Newport
Timeline · 6 updates
  1. identified May 22, 2026, 02:46 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  2. identified May 22, 2026, 03:28 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  3. identified May 22, 2026, 08:58 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  4. identified May 22, 2026, 10:39 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  5. monitoring May 23, 2026, 02:56 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI in UK Newport. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  6. resolved May 23, 2026, 05:54 AM UTC

    We have resolved the issue affecting NetSuite Application UI in UK Newport. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-22T14:45:09.353000+00:00 End Time: 2026-05-23T05:52:18.687000+00:00

Read the full incident report →

Critical May 15, 2026

NetSuite SuiteAnswers | All Regions

Detected by Pingoru
May 15, 2026, 07:24 AM UTC
Resolved
May 15, 2026, 07:38 AM UTC
Duration
13m
Affected: US Ashburn 1US Ashburn 2US Ashburn 3US Ashburn 4US Ashburn 5US Phoenix 1US Phoenix 2US Phoenix 3US Phoenix 4US Phoenix 5US San Jose 1US San Jose 2EU Amsterdam 1EU Frankfurt 1UK LondonUK NewportAP MelbourneAP SydneyAP TokyoAP OsakaUS Ashburn 6US Phoenix 6US Ashburn 7US Phoenix 7CA MontrealCA TorontoUS Ashburn 8US Phoenix 8EU Frankfurt 2EU Amsterdam 2US Chicago 1AP HyderabadAP MumbaiSA Sao PauloSA VinhedoUS Chicago 2US Chicago 3US Chicago 4
Timeline · 4 updates
  1. investigating May 15, 2026, 07:24 AM UTC

    We have identified an issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

  2. identified May 15, 2026, 07:30 AM UTC

    We have identified an issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

  3. monitoring May 15, 2026, 07:32 AM UTC

    We have identified an issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

  4. resolved May 15, 2026, 07:38 AM UTC

    We have resolved the issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may have experienced delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-15T07:20:57.145000+00:00 End Time: 2026-05-15T07:32:19.714000+00:00

Read the full incident report →

Critical May 1, 2026

NetSuite Payroll Service | all US data centers

Detected by Pingoru
May 01, 2026, 08:24 PM UTC
Resolved
May 01, 2026, 09:17 PM UTC
Duration
53m
Affected: US Ashburn 1US Ashburn 2US Ashburn 3US Ashburn 4US Ashburn 5US Phoenix 1US Phoenix 2US Phoenix 3US Phoenix 4US Phoenix 5US San Jose 1US San Jose 2US Ashburn 6US Phoenix 6US Ashburn 7US Phoenix 7US Ashburn 8US Phoenix 8US Chicago 1US Chicago 2US Chicago 3US Chicago 4
Timeline · 3 updates
  1. investigating May 01, 2026, 08:24 PM UTC

    We're investigating an issue affecting the NetSuite Payroll service in all US data centers. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating May 01, 2026, 08:56 PM UTC

    We're investigating an issue affecting NetSuite Payroll service in all US data centers. Customer Impact: Customers may experience a degradation of service when using NetSuite Payroll service.

  3. resolved May 01, 2026, 09:17 PM UTC

    We have resolved the issue affecting NetSuite Payroll Service in all US data centers. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Payroll Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-01T20:13:05.691000+00:00 End Time: 2026-05-01T21:16:53.651000+00:00

Read the full incident report →

Major April 24, 2026

NetSuite Application UI and SuiteTalk | US Phoenix

Detected by Pingoru
Apr 24, 2026, 03:45 AM UTC
Resolved
Apr 24, 2026, 03:56 AM UTC
Duration
11m
Affected: US Phoenix 1US Phoenix 1US Phoenix 2US Phoenix 2US Phoenix 3US Phoenix 3US Phoenix 4US Phoenix 4US Phoenix 5US Phoenix 5US Phoenix 6US Phoenix 6US Phoenix 7US Phoenix 7US Phoenix 8US Phoenix 8
Timeline · 2 updates
  1. investigating Apr 24, 2026, 03:45 AM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteTalk in US Phoenix. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. resolved Apr 24, 2026, 03:56 AM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteTalk in US Phoenix. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteTalk. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-04-24T03:36:42.442000+00:00 End Time: 2026-04-24T03:52:28.230000+00:00

Read the full incident report →

Critical April 7, 2026

NetSuite SuitePeople Payroll | US Phoenix S

Detected by Pingoru
Apr 07, 2026, 11:45 PM UTC
Resolved
Apr 08, 2026, 07:10 AM UTC
Duration
7h 25m
Affected: US Phoenix S
Timeline · 2 updates
  1. identified Apr 08, 2026, 08:40 AM UTC

    We have identified the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may experience a degradation of service when using NetSuite SuitePeople Payroll.

  2. resolved Apr 08, 2026, 08:45 AM UTC

    We have resolved the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuitePeople Payroll. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-04-07T23:45:00.000000+00:00 End Time: 2026-04-08T07:10:00.000000+00:00

Read the full incident report →