NetSuite experienced a major incident on May 24, 2026 affecting AP Hyderabad, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 24, 2026, 06:18 AM UTC
We have identified the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.
- monitoring May 24, 2026, 06:36 AM UTC
We are applying a fix to mitigate the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.
- resolved May 24, 2026, 06:47 AM UTC
We have resolved the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-24T06:17:09.433000+00:00 End Time: 2026-05-24T06:46:03.888000+00:00