NetSuite incident

NetSuite Application UI and SuiteCommerce | AP Tokyo

Major Resolved View vendor source →

NetSuite experienced a major incident on June 9, 2026 affecting AP Tokyo and AP Tokyo, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 12:08 PM UTC
Resolved
Jun 09, 2026, 01:04 PM UTC
Duration
56m
Detected by Pingoru
Jun 09, 2026, 12:08 PM UTC

Affected components

AP TokyoAP Tokyo

Update timeline

  1. investigating Jun 09, 2026, 12:08 PM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jun 09, 2026, 12:18 PM UTC

    We're investigating an issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.

  3. monitoring Jun 09, 2026, 12:53 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.

  4. resolved Jun 09, 2026, 01:04 PM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-09T12:06:00.748000+00:00 End Time: 2026-06-09T13:02:22.696000+00:00