NetSuite incident
NetSuite Application UI and SuiteCommerce | EU Amsterdam
NetSuite experienced a minor incident on July 14, 2026 affecting EU Amsterdam 1 and EU Amsterdam 1 and 1 more component, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 03:46 PM UTC
We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in EU Amsterdam. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.
- identified Jul 14, 2026, 03:58 PM UTC
We have identified the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.
- monitoring Jul 14, 2026, 05:39 PM UTC
We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.
- resolved Jul 14, 2026, 06:51 PM UTC
We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-07-14T15:40:17.379000+00:00 End Time: 2026-07-14T18:49:32.434000+00:00