NetSuite incident

NetSuite Application UI | AP Hyderabad and AP Melbourne

Notice Resolved View vendor source →

NetSuite experienced a notice incident on June 2, 2026 affecting AP Melbourne and AP Hyderabad, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 12:36 AM UTC
Resolved
Jun 02, 2026, 02:43 AM UTC
Duration
2h 6m
Detected by Pingoru
Jun 02, 2026, 12:36 AM UTC

Affected components

AP MelbourneAP Hyderabad

Update timeline

  1. investigating Jun 02, 2026, 12:36 AM UTC

    We're investigating an issue affecting the NetSuite Application UI in AP Hyderabad and AP Melbourne. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Jun 02, 2026, 01:01 AM UTC

    We have identified the issue affecting NetSuite Application UI in AP Hyderabad and AP Melbourne. Customer Impact: Customers may experience a degradation of service when using NetSuite Service including login.

  3. identified Jun 02, 2026, 01:30 AM UTC

    We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

  4. identified Jun 02, 2026, 02:02 AM UTC

    We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

  5. monitoring Jun 02, 2026, 02:28 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite service in AP Hyderabad and AP Melbourne. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may be unable to log in or experience a degradation of the NetSuite service.

  6. resolved Jun 02, 2026, 02:43 AM UTC

    We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-02T00:35:24.572000+00:00 End Time: 2026-06-02T02:40:08.322000+00:00