NetSuite incident

NetSuite SuitePeople Payroll | US Phoenix S

Critical Resolved View vendor source →

NetSuite experienced a critical incident on April 7, 2026 affecting US Phoenix S, lasting 7h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 11:45 PM UTC
Resolved
Apr 08, 2026, 07:10 AM UTC
Duration
7h 25m
Detected by Pingoru
Apr 07, 2026, 11:45 PM UTC

Affected components

US Phoenix S

Update timeline

  1. identified Apr 08, 2026, 08:40 AM UTC

    We have identified the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may experience a degradation of service when using NetSuite SuitePeople Payroll.

  2. resolved Apr 08, 2026, 08:45 AM UTC

    We have resolved the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuitePeople Payroll. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-04-07T23:45:00.000000+00:00 End Time: 2026-04-08T07:10:00.000000+00:00