NetSuite experienced a major incident on September 22, 2026 affecting US Ashburn S, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 11:41 AM UTC
We're investigating an issue affecting the NetSuite SuiteProjects Pro in US Ashburn S. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.
- monitoring Sep 22, 2026, 11:46 AM UTC
We are applying a fix to mitigate the issue affecting NetSuite SuiteProjects Pro in US Ashburn S. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteProjects Pro.
- resolved Sep 22, 2026, 12:52 PM UTC
We have resolved the issue affecting NetSuite SuiteProjects Pro service in US Ashburn S. Customer Impact: Customers may have experienced a degradation of service when using SuiteProjects Pro including login. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.