NetSuite experienced a major incident on May 22, 2026 affecting UK Newport, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2026, 11:16 AM UTC
We're investigating an issue affecting the NetSuite Application UI in UK Newport. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.
- identified May 22, 2026, 11:51 AM UTC
We have identified the issue affecting NetSuite Application UI in UK Newport. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.
- monitoring May 22, 2026, 12:32 PM UTC
We are applying a fix to mitigate the issue affecting NetSuite Application UI in UK Newport. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.
- resolved May 22, 2026, 01:20 PM UTC
We have resolved the issue affecting NetSuite Application UI in UK Newport. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-22T11:01:03.953000+00:00 End Time: 2026-05-22T13:15:02.673000+00:00