NetSuite experienced a major incident on August 11, 2026 affecting CA Toronto and CA Toronto and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 10:17 PM UTC
We're investigating an issue affecting the NetSuite Service in CA Toronto. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.
- investigating Aug 11, 2026, 10:19 PM UTC
We're investigating an issue affecting NetSuite Service in CA Toronto. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.
- resolved Aug 11, 2026, 10:31 PM UTC
We have resolved the issue affecting NetSuite Service in CA Toronto. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-08-11T22:14:02.141000+00:00 End Time: 2026-08-11T22:31:38.950000+00:00