NetSuite experienced a minor incident on June 14, 2026 affecting EU Frankfurt 1 and EU Frankfurt 2, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 14, 2026, 07:42 PM UTC
We're investigating an issue affecting the NetSuite Email in EU Frankfurt. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.
- identified Jun 14, 2026, 07:57 PM UTC
We have identified the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.
- monitoring Jun 14, 2026, 09:10 PM UTC
We are applying a fix to mitigate the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.
- resolved Jun 14, 2026, 09:58 PM UTC
We have resolved the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Email. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-14T19:41:31.999000+00:00 End Time: 2026-06-14T21:32:56.219000+00:00