iSAMS MIS experienced a minor incident on September 2, 2025 affecting London (UK) Data Centre, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
London (UK) Data Centre
Update timeline
- investigating Sep 02, 2025, 06:55 AM UTC
Dear Customers, We are aware of reports of slowness on one server, this is currently being investigated by our resolution teams. We will provide further updates shortly.
- resolved Sep 02, 2025, 10:02 AM UTC
Dear Customers, This issue has now been resolved following a short period of degraded performance on one server. Kind regards Dave