Resolved after 3 hours 24 minutes, affecting Southeast Asia Data Centre, on September 18, 2026.
Dear customers, This issue is now resolved. Thank you for your patience and we apologise for the inconvenience caused.
Affected components
Update timeline
- investigating Sep 18, 2026, 06:46 AM UTC
Dear customers, We are aware of an issue affecting some iSAMS servers that is impacting on service availability. Our teams are actively working on a solution to bring these services back online as a matter of urgency. We are sorry for the issues you may be experiencing and we will share updates via our status page.
- resolved Sep 18, 2026, 10:11 AM UTC
Dear customers, This issue is now resolved. Thank you for your patience and we apologise for the inconvenience caused.
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