iSAMS MIS experienced a minor incident on July 14, 2026 affecting London (UK) Data Centre, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
London (UK) Data Centre
Update timeline
- investigating Jul 14, 2026, 07:00 AM UTC
Dear customers, We are aware of an issue affecting Admissions Portal for all Ed:Gen schools. Our DevOps team are actively working on a solution to bring these services back on line as a matter of urgency. We are sorry for the issues you may be experiencing, we will continue to share updates through our service status page.
- investigating Jul 14, 2026, 07:18 AM UTC
Dear Customers, This issue is now resolved. We apologise for any inconvenience caused by this issue.
- resolved Jul 14, 2026, 07:21 AM UTC
This incident has been resolved.