iSAMS MIS experienced a major incident on June 30, 2026 affecting London (UK) Data Centre and Southeast Asia Data Centre, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
London (UK) Data CentreSoutheast Asia Data Centre
Update timeline
- investigating Jun 30, 2026, 12:48 PM UTC
Dear Customers, We are aware of an issue impacting one of our servers, are team are actively investigating and updates will be provided as soon as possible. Please accept our apologies.
- resolved Jun 30, 2026, 03:57 PM UTC
Dear Customers. This issue has now been resolved. Please accept our apologies for any disruption to services. Kind regards