iSAMS MIS experienced a major incident on January 11, 2026 affecting London (UK) Data Centre, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
London (UK) Data Centre
Update timeline
- investigating Jan 11, 2026, 02:27 PM UTC
Dear Customers, We are aware of an issue impacting one of our servers, our team are investigating this as a priority issue. Further updates will be provided as soon as possible on our status page and on any tickets raised. Please accept our apologies for any inconvenience. Kind regards
- resolved Jan 11, 2026, 03:12 PM UTC
Dear Customers, This issue has now been resolved. Please accept our apologies for any disruption to the service. Kind regards