iSAMS MIS experienced a major incident on January 15, 2026 affecting London (UK) Data Centre, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
London (UK) Data Centre
Update timeline
- investigating Jan 15, 2026, 08:45 AM UTC
Dear Customers, We are aware of an issue impacting on some of our customers. This is being treated as an urgent issue and is currently being investigated. Please accept our apologies for any inconvenience.
- resolved Jan 15, 2026, 12:05 PM UTC
Dear Customers, This issue has been resolved, we apologise for any disruption caused during this period. Kind regards