iSAMS MIS incident

iSAMS 23/01/2026 - Cloud Portal Manager

Minor Resolved View vendor source →

iSAMS MIS experienced a minor incident on January 23, 2026 affecting London (UK) Data Centre and Southeast Asia Data Centre, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 09:10 AM UTC
Resolved
Jan 23, 2026, 10:30 AM UTC
Duration
1h 19m
Detected by Pingoru
Jan 23, 2026, 09:10 AM UTC

Affected components

London (UK) Data CentreSoutheast Asia Data Centre

Update timeline

  1. investigating Jan 23, 2026, 09:10 AM UTC

    Dear Customers We are aware of an issue impacting some of our customers with the Cloud Portal Manager. This is being investigated by our development team and is being treated as a priority issue. Please accept our apologies for any disruption.

  2. resolved Jan 23, 2026, 10:30 AM UTC

    Dear Customers, Our investigation team have now resolved this issue. Please accept our apologies for any disruption.