iSAMS MIS incident

"The Authentication Server is temporarily unavailable." Error - 23/08/2026

Notice Resolved View vendor source →

iSAMS MIS experienced a notice incident on August 23, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2026, 01:30 PM UTC
Resolved
Aug 23, 2026, 02:15 PM UTC
Duration
45m
Detected by Pingoru
Aug 23, 2026, 01:30 PM UTC

Update timeline

  1. investigating Aug 23, 2026, 01:30 PM UTC

    Dear Customers, We are aware of an "The Authentication Server is temporarily unavailable. Please try again in a few minutes." error that is impacting service availability for some users. Our team are actively working on a solution to bring these services back online as a matter of urgency. We are sorry for the issues you may be experiencing, we will share updates via our Service Status page.

  2. resolved Aug 23, 2026, 02:15 PM UTC

    Dear Customers, Following testing we can advise that this issue has now been resolved.