iSAMS MIS is currently experiencing a major incident affecting iCommunity Portal (iSAMS Identity Required) and Identity Portal (iSAMS Identity Required), which began 1h ago. The vendor's full update timeline is below.
Affected components
iCommunity Portal (iSAMS Identity Required)Identity Portal (iSAMS Identity Required)
Update timeline
- investigating May 10, 2026, 09:07 AM UTC
Dear Customers, We are aware of an issue affecting our Identity Portal and are treating this as an urgent priority. Should you be unable to access the portal and require a support please email [email protected] - Note this issue is also impacting our iSAMS support team who are unable to access our support system therefore any queries will be addressed when access is restored. Please accept our apologies for any inconvenience.