iSAMS MIS incident

02/09/2025 - iSAMS Peformance

Minor Resolved View vendor source →

iSAMS MIS experienced a minor incident on September 2, 2025 affecting London (UK) Data Centre, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 02:22 PM UTC
Resolved
Sep 02, 2025, 03:34 PM UTC
Duration
1h 12m
Detected by Pingoru
Sep 02, 2025, 02:22 PM UTC

Affected components

London (UK) Data Centre

Update timeline

  1. investigating Sep 02, 2025, 02:22 PM UTC

    Dear Customers, We are aware of reports of slowness on one server, this is currently being investigated by our resolution teams. We will provide further updates shortly.

  2. resolved Sep 02, 2025, 03:34 PM UTC

    Good afternoon, Please accept our apologies for any inconvenience caused - the server has now been expanded and services restarted. Full service has now resumed.