Gainsight PX incident
PX Engagements and Knowledge Center (KC) Bots
Gainsight PX experienced a minor incident on July 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 24, 2025, 09:10 AM UTC
Jul 24, 02:10 PDT Resolved - This incident has been resolved. Jul 24, 01:50 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 24, 01:14 PDT Identified - The issue has been identified and a fix is being implemented. Jul 24, 01:10 PDT Investigating - We are working to resolve an identified issue in PX engagement and Knowledge Center (KC) Bots. Please email [email protected] with any questions.