Resolved after 3 hours 53 minutes, affecting Real Time Engine and In-app Guides and 1 more, on April 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Real Time EngineIn-app GuidesIn-app Surveys
Update timeline
- investigating Apr 08, 2025, 04:34 PM UTC
We are working to resolve an identified issue causing slowness in loading the PX interface. Please email [email protected] with any questions.
- identified Apr 08, 2025, 04:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 08, 2025, 08:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2025, 08:28 PM UTC
This incident has been resolved.
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