Gainsight PX incident

PX Knowledge Center (KC) Bots

Resolved after 1 hour 17 minutes, affecting In-app Guides and In-app Surveys, on January 5, 2025.

identified Jan 05, 2025, 09:34 PM UTC

We are working to resolve an identified issue with PX Knowledge Center (KC) Bots. Please email [email protected] with any questions.

Started
Jan 05, 2025, 09:34 PM UTC
Resolved
Jan 05, 2025, 10:51 PM UTC
Duration
1h 17m
Detected by Pingoru
Jan 05, 2025, 09:34 PM UTC

Affected components

In-app GuidesIn-app Surveys

Update timeline

  1. identified Jan 05, 2025, 09:34 PM UTC

    We are working to resolve an identified issue with PX Knowledge Center (KC) Bots. Please email [email protected] with any questions.

  2. resolved Jan 05, 2025, 10:51 PM UTC

    This incident has been resolved.

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