Gainsight PX incident
PX US1 : Data freshness issue due to processing lag
Minor Vendor's status page →
Resolved after 3 hours 43 minutes, affecting Real Time Engine and Product Analytics, on August 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Real Time EngineProduct Analytics
Update timeline
- investigating Aug 04, 2026, 05:38 PM UTC
We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
- identified Aug 04, 2026, 05:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2026, 05:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2026, 09:21 PM UTC
This incident has been resolved.
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