Gainsight PX incident

Gainsight PX: Backend Infrastructure Maintenance (EU)

Minor Resolved View vendor source →

Gainsight PX experienced a minor incident on December 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 09:00 AM UTC
Resolved
Dec 14, 2025, 09:00 AM UTC
Duration
—
Detected by Pingoru
Dec 14, 2025, 09:00 AM UTC

Update timeline

  1. monitoring Dec 14, 2025, 09:00 AM UTC

    Dec 14, 01:00 PST Completed - The scheduled maintenance has been completed. Dec 13, 21:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 11, 21:51 PST Scheduled - Maintenance Window: UTC - From 5:00 AM to 9:00 AM on December 14, 2025. CT - From 11:00 PM on December 13, 2025, to 3:00 AM on December 14, 2025. Activity: The Gainsight PX Team has scheduled backend infrastructure maintenance activity. During this period, users may experience temporary unavailability of the frontend application and its APIs. Additionally, users may be unable to log in to the UI. Please note that this maintenance may also temporarily impact analytics and the availability of the KC bot. We appreciate your understanding as we work on these improvements. Environment: EU FOR MORE INFORMATION Please follow https://status.aptrinsic.com/ for the latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].