Gainsight PX incident
Gainsight PX(US1): Data freshness and Analytics processing lag
Resolved after 52 minutes, affecting Product Analytics, on June 12, 2025.
The issue has been resolved, and we are currently monitoring the situation to ensure everything continues to function smoothly.
Affected components
Update timeline
- investigating Jun 12, 2025, 08:18 PM UTC
We are currently experiencing processing lag, which may cause delays in reporting data freshness. Some customers may also encounter issues with analytics.
- identified Jun 12, 2025, 08:22 PM UTC
A few of our services are currently affected due to an outage with our hosting provider. Our team is actively working with them to resolve the issue as quickly as possible.
- monitoring Jun 12, 2025, 08:53 PM UTC
The issue has been resolved, and we are currently monitoring the situation to ensure everything continues to function smoothly.
- resolved Jun 12, 2025, 09:10 PM UTC
This incident has been resolved.
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