Gainsight PX incident
Gainsight PX - Backend Maintenance Activity in US and EU Region
Gainsight PX experienced a minor incident on November 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Nov 15, 2025, 06:00 AM UTC
Nov 14, 22:00 PST Completed - The scheduled maintenance has been completed. Nov 14, 21:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 13, 22:30 PST Scheduled - Maintenance Window: UTC - From 5:00 AM to 6:00 AM on November 15, 2025. CT - From 11:00 PM on November 15, 2025, to 12:00 AM on November 16, 2025. Activity: Gainsight PX has scheduled maintenance for the backend database in the US and EU region. During this time, Users may experience temporary unavailability of the frontend application and APIs and services Environment: US and EU FOR MORE INFORMATION Please follow https://status.aptrinsic.com/ for the latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].