Resolved after 46 minutes, affecting Real Time Engine and SDK and 1 more, on April 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Real Time EngineSDKIn-app GuidesIn-app Surveys
Update timeline
- investigating Apr 07, 2025, 03:47 PM UTC
We are working to resolve an identified issue causing slowness in loading the PX interface. Please email [email protected] with any questions.
- investigating Apr 07, 2025, 03:55 PM UTC
We are continuing to investigate this issue.
- identified Apr 07, 2025, 03:55 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 07, 2025, 03:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 07, 2025, 04:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 04:33 PM UTC
This incident has been resolved.
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