Gainsight PX incident

Analytics Processing Lag

Resolved after 1 hour 35 minutes, affecting Product Analytics, on May 13, 2026.

monitoring May 13, 2026, 02:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 13, 2026, 02:32 PM UTC
Resolved
May 13, 2026, 04:07 PM UTC
Duration
1h 35m
Detected by Pingoru
May 13, 2026, 02:32 PM UTC

Affected components

Product Analytics

Update timeline

  1. investigating May 13, 2026, 02:32 PM UTC

    We are experiencing analytics processing lag which may cause delays in reporting data freshness.

  2. identified May 13, 2026, 02:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 04:07 PM UTC

    This incident has been resolved.

Your product runs on more than Gainsight PX

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →