Gainsight PX incident

Data freshness issue due to processing lag

Resolved after 1 hour 25 minutes, affecting Product Analytics, on January 10, 2025.

identified Jan 10, 2025, 09:55 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 10, 2025, 09:04 PM UTC
Resolved
Jan 10, 2025, 10:29 PM UTC
Duration
1h 25m
Detected by Pingoru
Jan 10, 2025, 09:04 PM UTC

Affected components

Product Analytics

Update timeline

  1. investigating Jan 10, 2025, 09:04 PM UTC

    We are experiencing processing lag which may cause delays in reporting data freshness for some customers.

  2. identified Jan 10, 2025, 09:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 10, 2025, 10:29 PM UTC

    This incident has been resolved.

Your product runs on more than Gainsight PX

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →